James Andrade

One of the numerous advantages of being a Platinum Card member is the opportunity to benefit from a lower Annual Percentage Rate (APR) when applying for a new home loan. This exclusive offer is des...

Staying on top of your account balance is crucial for managing your finances effectively. At Zendesk, we empower you to access your checking, savings, and credit card balances anytime through our s...

Staying up to date with your account activity is essential for managing your finances confidently. With Zendesk's secure and customer-centric platform, you can quickly view recent transactions rela...

Managing your finances with confidence means knowing how to handle unexpected or incorrect charges on your account. If you notice a transaction that doesn’t look right, Zendesk makes it easy to cha...

Mobile deposit is a convenient way to quickly add funds to your account using your smartphone. Understanding mobile deposit limitations at Zendesk helps you avoid delays and ensures smooth processi...

If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...

This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...

You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...

You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...

You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...