James Andrade
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Activity overview
Latest activity by James Andrade-
James Andrade created an article,
Welcome to your Help Center!
You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...
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James Andrade created an article,
What are these sections and articles doing here?
This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
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James Andrade created an article,
Sample article: Stellar Skyonomy refund policies
All Stellar Skyonomy merchandise purchases are backed by our 30-day satisfaction guarantee, no questions asked. We even pay to have it shipped back to us. Additionally, you can cancel your Stellar ...
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James Andrade created an article,
How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...
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James Andrade created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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James Andrade created an article,
How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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James Andrade created an article,
Shipping Inquiries
We offer a variety of shipping options to meet your needs Express Overnight: $49.99 - (within the continental US) - arrives next business day Express International: $149.99 - (arrival times may v...
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James Andrade created an article,
Shipping Policies & Pricing
At [Your Company Name], we strive to provide our customers with flexible and affordable shipping options to ensure that you receive your orders in a timely manner. Below are the details of our sh...
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James Andrade created an article,
Forgot Email or Password?
Troubleshooting Login Issues Can't log into your account? Here are some steps to resolve common login issues: Check Your Username/EmailEnsure you are entering the correct email address associated...
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James Andrade created an article,
Returns Policy
Undamaged Goods may be returned with a valid receipt for up to 60 days. If your items arrived damaged, please feel free to reach out to our support team to arrange return and shipment of new ite...